- All customers have the right to ask to see a Bail Agents state issued license.
- All customers have a right to know that the highest amount a Bail Agent can charge in the State of North Carolina is 15% of the full value of the bond. Any other monies collected is considered collateral and must be returned upon dismissal of the case.
- All customers have a right to have the bail bond process fully explained to them.
- All customers have the right to understand their bail bond indemnitor (co-signor) responsibilities.
- All customers are entitled to receive copies of all documents relating to their bail bond.
- All customers have a right to work with a licensed bondsman who represents themselves professionally.